Frequently Asked Questions

Counselling provides you with support, validation, skills and resourceful tools, whilst offering a deeper understanding of your own patterns and how these might be serving you. It can help you tolerate difficult emotions, to begin to feel at ease. Sometimes psycho-education and feedback can be informative and provide guidance, and often there can be a corrective emotional experience, bringing about more fulfilment in your daily life. Effective therapy can be life-changing. It cannot change others or external situations, though accessing your own insights and having limitless ways of responding that may better serve you, is empowering. It can open pathways and lead you towards new discoveries. Although I don’t give advice, please note that usually with any unprocessed trauma, it may be that you feel worse before you begin to feel better.

I understand that reaching out may evoke anxious or fearful feelings. It may be that you’re feeling overwhelmed or in crisis. I encourage you to be able to notice and share, how you might feel opening the door to therapy. You can expect to be met, in a way that helps you to move forward with your life and decisions, to feel heard and understood. My work is strongly informed by a body-mind approach, noticing your feelings and sensations fully, and how you make sense of what is happening, is an important part of the therapeutic process. There is no need to know how it works. My aim is to understand your situation, and to facilitate a pathway that works optimally, for you.

It is important that you are free and able to speak authentically with me. I will encourage you to bring to my attention, if you are feeling let down, annoyed, or maybe you are feeling unsure about raising an issue with me. Noticing these details is a significant part of relationship and an inevitable part of life. I aim to understand you, in a way that perhaps others don’t, and to shine a light on the process, to enable you to come to your own conclusions and understandings.

Whichever means you feel at ease to contact me, whether that is a text, an email or a telephone call, I will aim to return your message within 24hrs between Monday and Thursday, and usually before that.

The telephone call will give you an opportunity to air your concerns and tell me more about your situation, and for you to ask questions. There is no obligation on you to continue, and it will provide you with a sense of me, and what it’s like talking to me, before making any commitment. Equally, it gives me the opportunity to understand how to best suit your needs and if needed, I am able to potentially offer you a referral that is appropriate, for further help.

Payments are made in advance, whether via online BACS payment or in cash prior to the start of the session. Cancelling sessions within 24hrs of the scheduled appointment, will incur the full fee. Where possible, I will try to reschedule the missed session, so you do not have to pay the fee, although I cannot guarantee this.

Yes, please get in touch and I will be happy to reschedule your session to suit you, provided this is done with more than 24 hours notice. Cancelling sessions within 48hrs of the scheduled appointment will be 50% of the session cost and within 24hrs, will incur the full fee.

Yes, my online sessions are held using Google Meet. Online therapy can provide many advantages, working from a safe space in your own home, allowing you to access therapists from a different location, that may work optimally for you. I am happy to talk you through what you will need to work online.